Company

Kingwood Center Gardens

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Retail Supervisor

Job Title

Retail Supervisor

Job Qualifications

Duties and Responsibilities
• Ensures positive guest engagement, working with front line retail staff to set and maintain high-quality customer service standards
• Hire, train, and supervise the scheduling and work of Garden Shop retail regular and seasonal staff and volunteers
• Oversees all visual merchandising in retail locations and maintain the quality of retail displays
• Collaborates with Horticulture staff in the process of plant selection and ordering along with plant maintenance in the Garden Shop
• Collaborates with Merchandise Lead on hard-good product purchasing
• Instruct educational programs
• Collaborate in event planning with retail opportunities in mind
• Attend workshops, seminars, and conferences when budget allows
• All other duties as assigned
Requirements
• Must be able to lift to 40 lbs
• Willing to work in all-weather environments
• Ability to work a flexible schedule including evenings, weekends, and holidays as required

Education and Experience

• Minimum of 3 years experience with point of sales software, visual merchandising, customer service, inventory management, communication, and a passion for sales
• Horticultural knowledge and hands-on experience with plants is essential for the selection, care, and maintenance of the Kingwood retail plant selection
• Self-motivated, excellent follow-through with instructions, able to work independently
• Minimum of High School Diploma
• Previous retail supervisory experience preferred
• Previous working experience in a garden center or other type of gift shop preferred

Position Application

Please email cover letter and resume to humanresources@kingwoodcenter.org